Research profile

Carine Lallemand is an Assistant Professor in the department of Industrial Design at the Eindhoven University of Technology (TU/e). She also holds a permanent position as Senior Research Associate at the Human-Computer Interaction Group at the University of Luxembourg.

She has a background in Psychology and Human-Computer Interaction. Her research interests are mainly focused on the development, adaptation and validation of user experience design and evaluation methods, with a particular concern for the consolidation of UX research. Carine is the author of a textbook on UX methods ("Méthodes de design UX: 30 méthodes fondamentales pour concevoir des expériences optimales", Eyrolles 2018 2nd edition), currently used in more than 100 curriculums in 6 French-speaking countries.

She is also a passionate advocate for academia-industry relationships. As a former Vice-president of the French-speaking UXPA chapter in Europe, she co-founded the premier national conference on UX design in Paris (600 attendees/year since 2012) and has been actively involved in the organization of dozens of UX conferences and workshops. She is regularly invited to speak at practitioners’ events and achieves public outreach through interviews and podcasts. In 2018, she gave the opening keynote at the UXPA International conference, thus disseminating scientific research beyond the frontiers of academia.

Academic background

Carine Lallemand holds a BSc in Psychology and MSc in Psychology, Ergonomics and Human-Computer Interaction from Université de Lorraine in France (2008). After graduating, she joined the industry where she led major projects in the fields Cognitive Ergonomics and Human Factors. From 2011 to 2015, Carine completed her PhD on the topic of experience design and evaluation methods. Carine pursued her research work as a postdoctoral research associate in Luxembourg, where she also coordinated the design of the HCI group User Lab. In 2018, she joined TU/e as Assistant Professor in the Industrial Design department. She also holds a permanent position as Senior Research Associate at the Human-Computer Interaction Group at the University of Luxembourg.

Last updated on: Montag, den 11. April 2022

Doctoral level courses (University of Luxembourg)

An introduction to user experience design and evaluation methods (Summer Semester 2018 - present)

University of Luxembourg. Doctoral School in Humanities and Social Sciences (DSHSS), 2 ECTS

Responsible lecturers: Dr. Carine Lallemand & Dr. Vincent Koenig

Course description
The ever-growing trend for digital tools is confronting PhD candidates with new challenges when it comes to designing or evaluating technologies and underlying services. The present seminar blends foundational and methodological contents with applied exercises to train the participating students in getting familiar with the most important tools drawn from the field of Human-Computer Interaction (HCI) and User Experience (UX) design. It will help them choosing the right methods for their research objectives and enabling them to apply the methods in the lab and in the field.
Participants will understand the process of designing and evaluating how humans interact with technology; they will gain a better understanding of pragmatic (cf. utility, usability) and experiential (pragmatic, emotional, hedonic; cf. user experience) properties shaping these interactions. Designing for optimal user experiences and increased technological acceptance will be an asset for the participants' projects.
The PhD candidates’ own use cases will be addressed throughout the sessions in hands-on activities; additional concrete use cases might be suggested for participants who are not ready to use their own use case. Computer-Based Assessment – CBA, socio-technical security and digital history have been the most frequent use cases, but other use cases will suit just as well.

• Average student evaluation 2017-2018: 6,62/7 (not enough data to compute the student evaluation in the subsequent sessions)

Bachelor and Master level courses (TU Eindhoven)

Vitality Squad Leader – DEP003 (2019–2022)

From Bachelor 2^nd year to Master 2^nd year. The time allocation and number of ECTS depend on the level of the students (from 10 ECTS for non-graduating levels to 25 ECTS for graduating levels).

Responsible lecturer: Dr. Carine Lallemand

Course description

Squads are learning and research communities where students, scientific staff, and experts from the field, companies, and organizations work together in a specific application domain (challenge-based learning). The Vitality Squad focuses on designerly ways to trigger behavior change for healthier lifestyles, with solutions contributing to both physical and mental vitality and healthy living. Relying on aesthetics of interaction principles and the use of data as a creative material, we design interactive artifacts to support motivation and change. The Vitality squad projects cover a broad range of perspectives, from design interventions targeting the individual level to more systemic approaches to behavior change. Our work covers several application areas and target audiences, with the main focus in the past years on exercising motivation, office vitality through active ways of working, or the design of more active urban environments. We see an important role for data in the design process, to gain insight into these complex new behavior patterns in the everyday life. We thus rely on data-enabled design, an approach in which detailed data from sensor-equipped probes, gathered in the wild, is used as a creative design material that can inspire and inform the design process. As a learning community, the Vitality squad puts a lot of emphases on creating a supportive environment, as well as on external visibility through the publication or exhibition of students’ projects.

• 2021-22 S1 – 40 students in 19 projects  / Average student evaluation: 8/10 (response rate 37%)
• 2020-21 S2 – 41 students in 27 projects / Average student evaluation: 8.4/10 (response rate 28%)
• 2020-21 S1 - 46 students in 21 projects / Average student evaluation: 8.5/10 (response rate 61%)
• 2019-20 S2 - 30 students in 20 projects / Average student evaluation: 8.3/10 (response rate 72%)
• 2019-20 S1 - 25 students in 10 projects / Average student evaluation: 8.2/10 (response rate 58%)
• 2018-19 S2 - 37 students in 19 projects / Average student evaluation: 7.8/10 (response rate 12%)

User Evaluation Methods – Bachelor Elective Course DDB140 (Summer Semester 2019–present)

Bachelor level, Industrial Design, 5 ECTS

Responsible Lecturer: Dr. Carine Lallemand ; Co-instructor: Prof. Regina Bernhaupt

Course description

In this course, you will learn how to prepare and conduct user evaluations of products and services. You will learn about several evaluation methods, recruiting participants, executing evaluations, and analyzing the collected data. The course involves individual study time, lectures including hands-on exercises, reading literature, solving, and discussing methodological case studies. A flipped classroom approach will be adopted, where students will create short synthesis videos of specific methods. This course involves lectures, asynchronous and synchronous individual work (readings, reflection, analysis of case studies), workgroup sessions, and assignments. The lectures and textbook reading material serve to introduce the main theoretical concepts and methods or to summarize the main learning points after individual assignments. The workgroup sessions serve to discuss the use of methods in context, as well as to get feedback on assignments.

• Average student evaluation 2021-2022 (ongoing semester)
• Average student evaluation 2020-2021: 8.3/10 (online due to Covid19)
• Average student evaluation 2019-2020: 6.9/10 (online due to Covid19)
• Average student evaluation 2018-2019: 7.8/10

Literature Review and Benchmark – Elective Course DDM180 (Winter Semester 2020–Summer 2021)

Master level, Industrial Design, 5 ECTS (not enough data to compute the student evaluation)

Responsible Lecturer: Dr. Carine Lallemand ; Various co-instructors from the department 

Course description

The aim of the “Literature Review & Benchmarking” course is two-sided: go through the literature review or benchmarking process and by this gain knowledge and skills – and on the other side gain knowledge about the research and best practices in the topic. In this course, you individually work, through self-study, on doing a: Literature Review or Benchmarking Study. You may choose from several research topics, that are presented on Canvas at the start of the course. You will be supervised by a Ph.D. candidate and/or researcher skilled and interested in this research topic. During the course, you select and review scientific documents (e.g. books, scientific journal papers, dissertations, and conference proceedings e.g. DIS, TEI, CHI), using a structured (systematic review) or semi-structured approach. The purpose is to offer a review of significant literature published on a topic. You analyze and critically assess the results. In the end, you deliver a literature review or benchmarking study in a concise document of approximately 6.000 - 7.000 words, excluding references and appendices (e.g. a paper or annotated portfolio/pictorial) that reflects the state of the art in the (chosen) research area. You will also deliver a reflection.

USE Learning Line (interdepartmental course) - Designing for People, Sports and Vitality (DfPSV) – DAAU 20 (Summer Semester 2019–present)

Bachelor level, Industrial Design, 5 ECTS

Responsible Lecturer: Prof. Steven Vos 

Course description

In this course of the USE learning line ‘Designing for People, Sport & Vitality’, the obtained knowledge and skills learned in the previous courses will be integrated and brought into practice. The focus of this course is to design people-environment interactions in which the choice for physically active or vitality-related behaviors is self-evident. You will learn how to prototype for behavior change (or to understand contextualized behaviors), integrate and apply different research methods, and evaluate a real-life research process. With the use of a design approach, you will work on a real-life case study in a selection of dedicated challenges (i) Vital office work, (ii) Active urban environments, and (iii) Healthy sports participation. These case studies will be presented as problem-based learning projects in a multidisciplinary team setting. Students will be assessed on the ability to apply design research skills to develop, present and articulate a collaborative design solution in a real-life setting. They learn (i) to apply and integrate quantitative and qualitative research methods, and (ii) to translate their findings into a design to enhance the vitality of people.

Project 1 Design – DPB100 (Summer Semester 2019)

Bachelor level, Industrial Design, 10 ECTS

Course coordinator: Prof. Stephan Wensveen ; Responsible Vital Change cluster: Dr. Carine Lallemand

Course description

The goal of DPB100 Project 1 Design is to develop your overall competence in design and your scientific and professional skills. You will also develop your professional identity, vision and learn to explain how you have developed as a future industrial design engineer. In this semester you will, together with your group, go through an iterative design process. The process consists of three iterations; a pressure cooker (short iteration) and two longer iterations. The outcomes of the second iteration are presented at the midterm and the outcomes of the third iteration at the (final) demo day. The iterative design process will make you aware of the activities and phases of a design process, their meaning in the design process, and how the expertise areas and their integration contributes to the end results. You will also develop your overall competence in design by conducting the design process, and learn to explain and motivate your decisions during the process. There are different themes to choose from. A list of the project themes for Project 1 and a short description per theme will be published before the start of the project enrolments. To support and inspire you during the project, experts in the field will share their expertise through lectures. Your group will also receive feedback from a Project Coach on a weekly basis. The Project Coach helps your group to develop ideas into concepts and eventually interactive prototypes.

Publications on HCI / Design Education

I am actively publishing on the topic of HCI and design education, in order to share some Teachable Moments with the community.

> Carine Lallemand and Regina Bernhaupt. 2022. Let’s Design a Product Coolness Scale! a Hands-on Teaching Activity to Understand Scale Development. EduCHI 2022: 4th Annual Symposium on HCI Education. Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing. ACM, NY, USA. 

Abstract: Standardized scales are popular evaluation instruments in Human-Computer Interaction (HCI) and design, both for research and practice. If scale development processes and psychometrics are well integrated into psychology or social sciences curriculums, students in design or HCI curriculums are less familiar with these notions. Knowing how these scales are built and understanding their underlying psychometric properties is essential for design researchers and practitioners alike. In this contribution, we present a 2-hours interactive teaching activity consisting of the design of a product coolness scale. Guided by step-by-step instructions, groups of students engage in several tasks to learn about scale development processes and requirements, and to better understand the psychometric properties of standardized scales. We share insights from our teaching practice. 

> Carine Lallemand, Roy van den Heuvel, Loes van Renswouw, Sander Bogers, Pepijn Verburg, Caroline Hummels. 2022. Data-Enabled Design: Hands-on Teaching Activities to Onboard Design Students in the Use of Sensor Data as a Creative Material. EduCHI 2022: 4th Annual Symposium on HCI Education. Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing. ACM, NY, USA. (in press)

Abstract: This contribution presents two hands-on teaching activities introducing the use of sensor data to design students. We designed two sequential workshops to educate on why and how to use data as a creative material in the design process and provide students with the technical means to quickly prototype connected data-collecting probes. Workshop 1 (Human Sensors) consists of a role-play exercise where teams of students simulate the collection of data in-situ by acting out various sensor types. In workshop 2 (Coffee Cup Challenge), students build their own data-collection artefacts using sensors. Modular, both activities can be adapted to any similar course that uses sensor technologies and data to conduct user research and extract insights to be used in the design process. We describe the activities in detail, provide generalizable materials, and reflect on their use, supported by student reflections and insights from our teaching practice.

> Dan Lockton, Carine Lallemand, Daphne Menheere. 2022. Designing for Qualitative Interfaces: Experiences from Studio Education. Proceedings of the 2022 Designing Interactive Systems Conference. https://doi.org/10.21606/drs.2022.587

Abstract: Interaction designers tend to use quantification as a default to present information and as a way to enable interactions with technologies. There is a notion that quantification is valued to be the most actionable and legitimate form of presentation, while our actual experiences of the world are largely qualitative. But can we design ‘qualitative interfaces’? What would they be like? In this paper, we explore insights and experiences from four years of applying the notion of qualitative interfaces in interaction design student projects in two countries. We introduce, review, and compare projects across different application areas ranging from running training schemes to electricity use, and discuss questions around the relationships between the underlying phenomena and links to the ways in which they are displayed or represented, around the variety of ways in which students arrived at their designs, and suggest considerations for others interested in this kind of approach. 

> Carine Lallemand. 2021. Creative Pedagogical Activities for User Evaluation Courses. EduCHI 2021: 3rd Annual Symposium on HCI Education. Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing. ACM, NY, USA. https://educhi2021.hcilivingcurriculum.org/wp-content/uploads/2021/04/educhi2021-final76.pdf

Abstract: In this contribution, we present three teaching activities used during a User Evaluation Methods course (Bachelor level): a self-exploration of methods, scenario-based debates around methodological choices, and a flipped-classroom video assignment. These are hands-on activities, brief and modular, that can be used or adapted to any similar course on user evaluation methods (on-campus or remote teaching). We describe each activity and reflect on their use, supported by students’ reflections on the course and insights from our teaching practice.

University Teaching Qualification (obtained in August 2021)

In the Netherlands, all tenure-track professors have to obtain the University Teaching Qualification (UTQ) within 3 years, by following the TEACH training program (including on-the-job coaching) and submitting a Teaching Portfolio. The UTQ is used as a means to improve didactic schooling of teachers and as an instrument for assuring the quality of university education. It is regarded as proof of the competence of teachers who teach in academic settings. I have obtained my UTQ in August 2021 at TU Eindhoven. 

Last updated on: 11 Apr 2022

 PhD candidates (co-)supervision and member of the supervision committee

I am holding full PhD supervision rights (Ius promovendi / habilitation) at the University of Luxembourg (since June 2020).

• Mark Janssen - Understanding Recreational Runners’ Motives and Behavior to Support the Design of Running-Related Technology (01/2014 – 01/2022)
• Ida Damen - Designing for Active Office Work (04/2017 – 12/2021)
• Christopher Morse - Museum Meaning-Making: Experience Design for Digital Cultural Heritage (09/2017 – 09/2021]
• Verena Distler - Socio-Technical Security, User Experience Aspects of Security and Privacy (10/2017 – 09/2021)
• Daphne Menheere - Designing for the Exercise Intention-Behavior Gap (05/2017 – 06/2021)

Ongoing

• Romain Toebosch [Title to be defined - start 08/2022]
• Alina Lushnikova [Measuring collaborative experiences - start 01/2022]
• Luce Drouet [Triggering Service Stakeholders' Empathy through Design Methods - A Case Study in the Railway Sector - start 11/2019]
• Loes van Renswouw [Data as a creative material to design Inter-Active urban environments - start 04/2018]
• Florence Lehnert [User Experience challenges in Computer-Based Assessment – start 10/2018]
• Juan Restrepo-Villamizar [Injury Prevention and Subjective Experience of Runners – start 03/2018]

External PhD Jury Participation

• PhD committee of Antoine Millet, University of Bordeaux / ESTIA (France) (2020)
• PhD committee of Mathilde Duczman, University of Lorraine (France) (2019) 

Master’s student supervision

Final Master Projects

• Jessie Lauret, TU Eindhoven, The Learning Game: Guiding employees through their personal learning journey (collaboration with DLL)
• Jordy Oplaat, TU Eindhoven, Wiggle: Exploring the Business Potential of Slow Technology (collaboration with BMD studio)
• Else Bolder, TU Eindhoven, InforMe: Measuring MRI-related Patient Experiences in the Waiting Room Through Object Manipulation (collaboration with BMD studio and Philips Design)
• Sjoerd Stamhuis, TU Eindhoven, Office Agents: Personal Office Vitality Sensors with Intent (collaboration with imec/TNO) (excellent mention)
• Tim van de Puttelaar, TU Eindhoven, Creative Spaces (collaboration with Ahrend).
• Denise Schmidt, Rhin-Waal University of Applied Sciences. “Understanding the use of Sentence Completion as a UX Research Method by using an Experimental Approach” (cum laude) 
• Joep van de Ven, TU Eindhoven, Act-if Move to Learn
• Camille Vanpeene, Université de Lorraine. “Educational Technology for Collaborative Learning Spaces”
• Sylvain Duhau-Marmon, ENS Cognitique Bordeaux. “Validity and Applicability of UX Assessment Scales”
• Solène Meurice, Ecole Bellecour Lyon. Final Graduation Project.
• Maylis Ader, Université Toulouse II, Redesigning a university’s intranet portal.
• Sophie Bruneton, Ecole Normale Supérieure de Lyon. La planification en UX design : comment soutenir les pratiques professionnelles par un outil d’aide à la prise de décision stratégique ?
• Verena Distler, Ecole Normale Supérieure Lyon. Master thesis: “Acceptability and acceptance of autonomous vehicles: the case of the autonomous shuttle Navly”. Excellent mention, winner of the “Prix du mémoire digital”.
• Colin Lescarret, Université de Toulouse. Master thesis: “University of Luxembourg (ULI) redesign project“
• Emeline Mercier, Ecole Normale Supérieure Lyon. Concevoir une expérience de lecture engageante.
• Marie Behaegel, Université de Lorraine. Master thesis: Évolution de l’intranet de l’Université du Luxembourg: complémentarité des méthodes d’exploration dans l’analyse des besoins 

Non-graduating Master projects

Note: The educational model at TU/e relies heavily on challenge-based learning within squads (learning environment under the form design studio). Besides Final Master Projects and Final Bachelor projects (graduating projects), students conduct design projects almost every semester under the supervision of a coach/mentor. 

Master 2 option project (TU Eindhoven)

• (2021-22 S1) Effio by Maud Oomen
• (2021-22 S1) CoSensUs by Romain Toebosch
• (2021-22 S1) Serea by Tjeu van Bussel
• (2020-21 S2) Social Coaster by Alynne de Haan
• (2020-21 S1) Office Agents by Sjoerd Stamhuis
• (2020-21 S1) Wiggle by Jordy Oplaat
• (2020-21 S1) Connect by Else Bolder

Master 1 design research (TU Eindhoven)

• (2021-22 S1) Doen of Warheid by Emma Driesse
• (2021-22 S1) Sofi by Rory Aartsen
• (2021-22 S1) Affinity by Roos Hanckmann
• (2020-21 S2) Habilyzer by Tjeu van Bussel
• (2020-21 S2) Dearing by Yvonne Bruin
• (2020-21 S2) FLUV by Maud Oomen
• (2020-21 S2) Moirai by Romain Toebosch
• (2020-21 S1) Xpressia by Jessie Lauret
• (2019-20 S2) Pondering Light by Sjoerd Stamhuis
• (2019-20 S2) Maaya by Alynne de Haan
• (2019-20 S2) InforMe by Else Bolder
• (2019-20 S2) Healthy Meter by Jessie Lauret
• (2019-20 S2) Asynja by Myrthe Hilderink
• (2019-20 S1) Course by Jordy Oplaaat
• (2019-20 S1) Moments by Else Bolder

Bachelor/Master Jury Participation

• Diplôme Supérieur des Arts Appliqués « design », Villefontaine (France) - Jury Vice-president (2017)
• Master in Information Architecture, Ecole Normale Supérieure de Lyon (France) – Jury member (2015-2018)
• Bachelor in graphic design (Baccalauréat en design graphique) – UQAM (Canada) – Jury member (2018)

Last updated on: 11 Apr 2022

Invited talks at practitioners’ events

Invited hands-on workshops

Interviews

• (Oct 2020) Design United – Silent Power (expert intervention at Dutch Design Week 2020) https://2020.design-united.nl/day-4-silent-power/
• (May 2020) Interview Profession Mutants - https://professionmutants.com/project/psychologie-et-ux-design
• Interview podcast – Rencontre avec Carine Lallemand http://soundcloud.com/lesvoixdudesignthinking/ep4-methodes-de-design-ux-avec-carine-lallemand
•  (Sept 2018) Salut les Designers #4 ! L’interview de Carine Lallemand spéciale guérilla http://blog.lunaweb.fr/linterview-de-carine-lallemand-speciale-guerilla-ux
• (Sept 2017) 1001startups.fr : Pourquoi toutes les startups ont-elles besoin d’UX design? http://1001startups.fr/pourquoi-toutes-les-startups-ont-elles-besoin-dux-design
• (Aug 2017) Mon Carnet, le podcast : Jean-François Poulin fait le point sur l’approche UX avec Carine Lallemand https://soundcloud.com/moncarnet/mon-carnet-170825
• (Jul 2017) Salut les Designers #1 ! L’interview de Carine Lallemand http://blog.lunaweb.fr/linterview-de-carine-lallemand
• (Jul 2016) Eyrolles – Entretien avec les auteurs de Méthodes de design UX https://www.eyrolles.com/Vitrine/Entretien-avec-Carine-Lallemand-Guillaume-Gronier-Auteurs-du-livre-Methodes-de-design-UX
• (Jun 2016) Capian : Interview évaluation experte – Carine Lallemand https://www.youtube.com/watch?v=-1LtpJPjL-g
• (Oct 2015) TLMUX : Carine Lallemand et Guillaume Gronier https://www.youtube.com/watch?v=3ti08wfk9bE&t=9s

Last updated on: 11 Apr 2022

• EduCHI 2022: 4th Annual Symposium on HCI Education -  Co-Chair (2022, New Orleans)

• DRS 2022 - Theme Track Chair “Valuing the qualitative in design and data” (2022, Bilbao)

• ACM SIGCHI Conference 2021 Course Co-Chair (2021, Japan)

• Interaction 18 co-organizer and program chair (2018, Lyon, France)

Program and workshop chair for the international IxDA conference Interaction 18 (interaction18.ixda.org)

• FLUPA Council Member (2011-2017), Vice President (2012-2013, 2016-2017), General Secretary (2011)

Actively involved in the French-speaking European local chapter of the UxPA (User Experience Professionals’ Association). Organization of more than 70 workshops and conferences in France, Luxembourg, and Belgium since 2011.

• FLUPA UX-Days Organizer and Chairwoman (2012-2017)

Main organizer and conference chair of the annual 2-days event FLUPA UX-Days (involving up to 600 participants/year in Paris).

• International Usability and User Experience Qualification Board (UXQB)

Contribution to the translation and quality assurance of CPUX-F (Certified Professional for Usability and UX) into French.

Reviewing

[Journals] Interacting with Computers, Computers in Human Behavior, Human Technology, ACM Transactions on Computer-Human Interaction (TOCHI), Sustainable Cities and Society, Journal of Technology, Behaviour & Information Technology.

[Conferences] ACM CHI’2016-22 (excellent reviewer recognition 2017, 2019), ACM DIS’16-22, NordiCHI 2016-2018, DRS 2022, IHM’2013-2018, MobileHCI’2015, OzCHI’2015, ACE 2016, Design4Health 2020.

Membership

2011-present: Association for Computing Machinery (ACM) SIGCHI member, special interest group HCI

2011-2014: AFIHM member (association francophone d’Interaction Homme-Machine)

2011-2017: member of UXPA international association

2011-2017: member FLUPA (French-Speaking UX Professionals’ Association)

Last updated on: 11 Apr 2022